Digital Audio Account Manager in Los Angeles, CA at Cumulus Media

Date Posted: 4/8/2021

Job Snapshot

Job Description

CUMULUS MEDIA | Westwood One, Los Angeles is seeking an ambitious Digital Audio Account Manager to help us scale the Westwood One digital audio business including podcasting and live streaming.  We’re looking for someone that is detail oriented, thrives in a team environment but also able to dive in on individual tasks. A love of audio and sales doesn’t hurt, as this role involves interfacing with talent, producers and advertisers.  

Responsibilities:  

  • Deliver best-in-class customer service to high premier digital audio advertising customers, agency partners, and internal cross-functional groups
  • Serve as the lead day-to-day POC for advertiser/ad agency relationships on campaign management
  • Collaborate with sales planning to understand, KPIs and advertiser goals and translate those goals in proper campaign setup.
  • Review and book insertion orders, secure campaign assets, traffic audio assets, and implement ad tags
  • Provide quality assurance to Account Management by cross-referencing IO to trafficked orders, creative and tags.
  • Frequent monitoring & reporting campaigns status to key stakeholders – including external and internal campaign updates, recaps & useful insights, airchecks/screen grabs and/or video captures.
  • Support sales and optimize for full campaign delivery
  • Lead client communication and provide ongoing comprehensive in-flight reporting related to ad experiences, delivery, and optimization
  • Troubleshoot campaign performance related to technical bugs, third party discrepancies, and under-delivery issues
  • Process new orders in our billing system and handle project management flow

 

Job Requirements

Qualifications:

  • 1+ years experience in digital/radio/mobile advertising operations
  • Experience working with, or in-depth knowledge of, advertising platforms and order management systems – Megaphone, Triton, Counterpoint and/or Placements – is preferred
  • Experience in display and video advertising with a premium publisher or agency as well as talent
  • Strong attention to detail, thorough, accountable, excellent follow-through
  • Able to juggle multiple tasks, prioritize responsibilities, and keep excellent time management
  • Exceptional organizational skills with proven ability to work well within a team environment while accomplishing individual projects
  • Strong Excel and PowerPoint and written word skills required

Bonus Points:

Exhibit a passion for media, entertainment, music, sports, and news/talk radio and/or podcasts. 

What we offer:

  • Focused, responsible and collaborative work environment with the ability, to ask “what if” and try innovative solutions
  • Medical, Dental & Vision Insurance coverage
  • 401K
  • Paid Vacation & Holidays
  • New employees will start full-time remote, however, they will be required to travel to an office regularly once the public health emergency ends

For immediate consideration, please visit https://www.cumulusmedia.com/careers/

For more information about CUMULUS MEDIA, visit our website at:  https://www.cumulusmedia.com/

CUMULUS MEDIA is proud to be an Equal Opportunity Employer (EOE).

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